We can refund you in full as long as you contact us anytime before your item has been shipped. If you decide to cancel after your product is shipped then you need to cover the costs of the item to be sent back to us and do so within 14 days.

If the item is in the same condition as it was when we shipped it then we shall refund you in full.

If the product *is not* in the same condition, then we will refund you partially which can be anything up to 30% off what you paid depending on the damage.